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Spectrum Automation Services
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Spectrum Automation Inc. is an engineering, development, and consulting company. We provide professional services related to hardware, firmware, software development, help desk & call-center management, HP Peregrine’s ServiceCenter, and Web Based Training. Our goal is to exceed expectations by providing excellent service at reasonable cost. We provide Hardware, Firmware, and Software Development products and services in three primary areas:
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We are pleased to offer a variety of services to meet our clients needs .
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 Let our team of committed professionals work with your onsite staff to ensure a successful, on time completion of your project.
Spectrum Automation Corporation
PO Box 1029
La Jolla, CA 92038-1029
858.551.7950 Main Telephone
858.551.7949 Facsimile Telephone | |
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 Spectrum Automation has a long history of developing custom solutions for our clients. We enjoy an extensive list of industry firsts demonstrating our creative insight into industry needs and challenges.Some of these include:
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Spectrum Automation was the first to offer automated alpha paging to dispatch technicians on urgent system failures.
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The first to provide a spell checker for ServiceCenter
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The first to provide the flexibility of table-generated notifications.
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the first to provide WBT (Web Based Training) for Peregrine software.
Other solutions that we have developed:
Voice-Alert!
Our Voice-Alert software was designed to send software-generated alert messages to people through the public telephone system. This software was and is used to:
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notify mission-critical staff of data-system events requiring immediate attention, such as system failures during non-working hours
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notify management, investors, customers or vendors of important events, such as unusual changes in inventory or financial position
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notify emergency teams and other essential personnel of disasters or accidents
Helpdesk Attendant!
Our Helpdesk Attendant, enables a caller to report information about a problem and use it to automatically redirect the call to a technician with the required expertise, while providing the technician with information about the caller to speed up diagnostics and resolution.
Pager-Alert!
Our Pager Alert software, as another example, sends automatic touch-tone, alphanumeric, and two-way pages to management and system technicians when system problems occur or dispatching is required.
Spectrum Automation Inc. is also the developer of a variety of electronic mail interfaces, to automatically notify callers when called-in activity has generated significant events, using HTML (Internet) and graphical features. | |
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