Our Company
Spectrum Automation focuses on exceeding our clients expectation. Our commitment to excellence has served our clients and us well throughout the years. Because our company has always cared enough to invest the highest quality for a reasonable investment we enjoy an excellent reputation at the organizational level.Our commitment to excellence is such a strong part of who we are that we will not take on a project where we cannot commit to a higher level quality than is the norm.
Teamwork
We at Spectrum Automation are a team. When you engage one of our consultants they are backed by a team of professionals with years of experience. Each and every one of our consultants have thorough and extensive training in their areas of expertise plus years of experience delivering what our clients need.

Let our team of experts help you solve your problems and get the most out of your IT investment. Whether you need Help Desk & Call Canter Management, Web Based Training or Enterprise-Network Problem Tracking, Diagnostics, and Trouble Resolution we are here to help. Let our team of professionals give you peace of mind.


One is known by those with whom one associates...

 

We are know by the comany we keep
From Our CEO

For over twenty years, Spectrum Automation Corporation has served a client base of appreciative organizations and individuals. This has been our achievement because it was first our goal. We understand that the highest level of quality is required, for a modest investment; this will cause expectations to be met and exceeded. When expectations are exceeded, individuals with project responsibilities appreciate that their project went well, because our company cared enough to invest the highest quality for a reasonable investment. The appreciative individuals freely give credit within their organizations to our company, and so we enjoy an excellent reputation at the organizational level.

Our engagement philosophy is that we must not take on a project for which we cannot commit to providing a higher level of quality than the norm. From Avon to the US Department of Treasury, Fidelity Investments to Shell Oil, Dow Chemical to MBNA, and GE Aerospace to GE lighting, we have done well for our clients.

When Management at Peregrine Systems decided in 1990 not to engage in any consulting work Spectrum Automation agreed to provide all professional services for Peregrine's Customers. As we became intimately familiar with Peregrine software and large scale global implementations, we began to appreciate the crucial benefits of investing more than necessary on projects to guarantee success, a guarantee we have always been willing to provide on projects or assignments which we are given responsibility and authority.

As Peregrine Systems grew and decided to launch their own professional services, Spectrum Automation continued in the marketplace as an alternate option, developing software that expanded the functionality of Peregrine products.

  • Spectrum Automation was the first to offer alpha paging to dispatch technicians on urgent system failures.
  • The first to provide spell checker for ServiceCenter
  • The first to provide the flexibility of table-generated notifications
  • The first to provide WBT (Web Based Training) for Peregrine software.

And there have been many other firsts. We also began to acquire call-center expertise, and engineered the preliminary inbound helpdesk calls linked with problem tickets. Spectrum Automation has been a partner with Peregrine for many years.

Prior to providing Professional Services for Peregrine software, Spectrum Automation provided hardware, firmware, and software for bundled specialty solutions. Today Spectrum Automation is truly able to provide a spectrum of products and services, including premier professional service related to hardware, firmware software development, helpdesk and call-center management, Web Based Training, and ServiceCenter.

If you have any comments or questions about our products or services simply need more information, click on the Contacts tab.

Thanks for visiting and we look forward to serving you,

David C. Freeland
Chief Executive Officer & General Manager
Spectrum Automation Corporation

 

 

 

Spectrum Automation Corporation
PO Box 1029
La Jolla, CA 92038-1029
858.551.7950 Main Telephone
858.551.7949 Facsimile Telephone

 
  
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