Spectrum Automation Corp. has been implementing, customizing, and maintaining global Peregrine software for over 15 years. Large IT organizations are what you would expect: Shell Oil, (the formerly) Chase Manhattan and Citibank, GE, Fidelity Investments, etc. We work on all ServiceCenter modules, including Request Management, Service Management, Infra inventory and configuration, SLA, SCAutomate, and ConnectIt. We also have expertise with other Peregrine software, such as AssetCenter and GetIt.

It should be noted that our ServiceCenter expertise is at senior level internationally. Steve Woulf, for example, was a development manager at Peregrine years ago, and has written and customized multiple new applications in ServiceCenter's RAD language that have been deployed internationally. Spectrum Automation Corp. has come to market with multiple RAD software applications to assist with specialty needs, such as automated alpha paging and cross-platform interfaces.

The value of our expertise and professionalism is realized when difficult project issues arise and our staff can evaluate source code with solid and consistent design approaches. Our experience is also invaluable during implementation planning, because we understand what Peregrine software does well, how to resolve gaps between user requirements and software capabilities, and how to implement for best operational performance.