Enterprise-Network
Problem Tracking
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Spectrum Automation
is experienced in implementing mature network-problem
tracking models, which include integration with
network inventory, network-status reporting,
network-change logging, a centralized Helpdesk,
and meaningful management reporting. |
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Spectrum
Automation was
the first authorized third-party support vendor
for HP-Peregrine's
ServiceCenter, which is helpdesk and network
tracking software, and for almost fifteen years
we have been a primary third-party support provider.
We provide ServiceCenter training, ServiceCenter-RAD
software development, maintenance support, and
general services such as conversion, customizing,
integration with other systems, utilization
planning, and performance tuning. We also provide
software products that work with ServiceCenter,
including AlertWriter, Auto-Open, and a Service
Center version of Pager-Alert!. |
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Software.
Our ServiceCenter
Software Development service provides analysis
and specifications, programming, and project
management for all types and sizes of ServiceCenter
Rapid Application Developer (RAD) systems. General
types of work offered include:
> large-application development
> special interfaces coding
> addition of special features
> systems analysis and feasibility studies
> contract programming
> system conversion support
> complex reporting
For more information or to schedule a consultation,
please contact us at info@sacorp.com
or call us at 858.551.7948 (Extension 373).
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Spectrum Automation Corporation
PO Box 1029
La Jolla, CA 92038-1029
858.551.7948 Main Telephone
858.551.7949 Facsimile Telephone
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