Enterprise-Network Problem Tracking
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Spectrum Automation is experienced in implementing mature network-problem tracking models, which include integration with network inventory, network-status reporting, network-change logging, a centralized Helpdesk, and meaningful management reporting. |
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Spectrum Automation was the first authorized third-party support vendor for HP-Peregrine's Service Manager, which is helpdesk and network tracking software, and for over twenty years we have been a primary third-party support provider. We provide Service Manager training, Service Manager-RAD software development, maintenance support, and general services such as conversion, customizing, integration with other systems, utilization planning, and performance tuning. We also provide software products that work with ServiceCenter, including AlertWriter, Auto-Open, and a Service Center version of Pager-Alert!. |
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Software.
Our ServiceCenter Software Development service provides analysis and specifications, programming, and project management for all types and sizes of ServiceCenter Rapid Application Developer (RAD) systems. General types of work offered include:
> large-application development
> special interfaces coding
> addition of special features
> systems analysis and feasibility studies
> contract programming
> system conversion support
> complex reporting
For more information or to schedule a consultation, please contact us at info@sacorp.com or call us at 858.551.7950.
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Spectrum Automation Corporation
PO Box 1029
La Jolla, CA 92038-1029
858.551.7950 Main Telephone
858.551.7949 Facsimile Telephone | |
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